Shipping Information
Fast, reliable delivery of your custom magnets across India
📦 Standard Delivery
- • 3-7 business days within India
- • Free shipping on orders above ₹999
- • Tracking provided for all orders
- • Secure packaging guaranteed
âš¡ Express Delivery
- • 1-3 business days (major cities)
- • Available for urgent orders
- • Additional charges apply
- • Same-day delivery in Pune*
Shipping Areas and Timeline
Local Delivery (Maharashtra)
- Pune, Pimpri-Chinchwad: 1-2 business days (Same-day available)
- Mumbai, Nashik, Aurangabad: 2-3 business days
- Other Maharashtra cities: 3-4 business days
Metro Cities
- Delhi NCR, Bangalore, Chennai, Hyderabad: 3-5 business days
- Kolkata, Ahmedabad, Jaipur, Lucknow: 4-6 business days
- Express delivery available for all metro cities
Tier 2 & Tier 3 Cities
- Major tier 2 cities: 5-7 business days
- Smaller cities and towns: 6-10 business days
- Remote areas: 8-12 business days
Shipping Costs
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| Below ₹999 | ₹99 - ₹149 | ₹199 - ₹299 |
| ₹999 and above | FREE | ₹149 - ₹199 |
| Bulk orders (25+ pieces) | FREE | ₹99 - ₹149 |
*Shipping costs may vary based on weight, dimensions, and delivery location. Final shipping charges will be calculated at checkout.
Shipping Partners
We work with trusted courier partners to ensure safe and timely delivery:
- Blue Dart: Express delivery and metro cities
- DTDC: Standard delivery across India
- Delhivery: Comprehensive coverage including remote areas
- India Post: Government postal service for remote locations
- Local couriers: Same-day delivery in Pune area
Packaging and Handling
- All magnets are individually wrapped in protective material
- Sturdy packaging to prevent damage during transit
- Eco-friendly packaging materials whenever possible
- Fragile stickers and handling instructions for couriers
- Custom packaging available for bulk orders
- Gift wrapping services available upon request
Order Tracking
- Tracking number provided via SMS and email
- Real-time tracking updates on courier websites
- WhatsApp notifications for delivery updates
- Expected delivery date communicated at dispatch
- Customer support for tracking assistance
International Shipping
Available Countries
- USA, UK, Canada, Australia: 10-15 business days
- UAE, Saudi Arabia, Singapore: 7-12 business days
- Other countries: 15-21 business days
International Shipping Costs
- Starting from ₹899 for small orders
- Calculated based on weight and destination
- Customs duties and taxes not included
- Express international shipping available
Note: International shipping may require additional documentation and is subject to customs regulations of the destination country.
Special Delivery Services
Same-Day Delivery (Pune Area)
- Available within 15 km radius of our studio
- Orders placed before 2 PM for same-day delivery
- Additional charges: ₹199 - ₹299
- Perfect for urgent gifts or events
Scheduled Delivery
- Choose specific delivery dates for gifts
- Available for major cities
- Perfect for birthdays, anniversaries, events
- Additional charges may apply
Bulk Order Delivery
- Special handling for orders above 100 pieces
- Multiple delivery addresses supported
- Corporate delivery scheduling
- Dedicated customer support
Delivery Issues and Solutions
Failed Delivery Attempts
- 3 delivery attempts made by courier partners
- SMS/call notifications before each attempt
- Package held at local courier office after failed attempts
- 7-day holding period before return to sender
Damaged or Lost Packages
- Full insurance coverage on all shipments
- Immediate replacement for damaged items
- Investigation process for lost packages
- Refund or replacement within 7 business days
Shipping Restrictions
- No shipping to PO Box addresses
- Remote areas may have extended delivery times
- Some areas may not be serviceable by express delivery
- International shipping subject to customs regulations
- Magnets may be restricted in certain countries due to magnetic materials
Contact for Shipping Support
Pixel Forge Studio - Shipping Department
Email: shipping@pixelforgestudio.in
Phone: +91 7219846935
WhatsApp: +91 7219846935
Support Hours: Monday-Saturday, 9:00 AM - 6:00 PM IST
Address: Raga Homes in Chikhali, Newale Wasti, Chikhali, Vitthal Nagar, Pimpri-Chinchwad, Maharashtra 411062, India
Need urgent delivery? Call us directly for same-day or express delivery options. We'll do our best to accommodate your timeline!
Holiday and Festival Shipping
During Indian festivals and holidays, shipping timelines may be extended:
- Diwali, Dussehra, Holi: +2-3 additional days
- Christmas, New Year: +1-2 additional days
- Regional festivals: May affect local deliveries
- Monsoon season: Possible delays in certain regions
We recommend placing orders early during festival seasons to ensure timely delivery.